Legal hub
Legal and policy information
Practical legal guidance for using Bidra before launch, including account obligations, listing policy, privacy, support and safety.
Last updated: 4 July 2026
Before you transact
Review legal obligations first, then confirm item condition, payment expectations and handover details in Messages before committing to Buy Now or an offer outcome.
Current launch model: A$0 buyer platform fees and free standard listings. Buyers pay sellers directly by PayID, Osko or bank transfer after an Order exists; Bidra does not collect an in-app transaction or payment-processing charge on those manual direct-transfer Orders. Paid Featured is optional at A$4.99 for 7 days.
This hub explains what risks remain with buyers and sellers: platform-only role, data handling, marketplace risk, and user responsibilities.
Terms of Use
Platform role, account obligations, listing responsibilities, offers and Buy Now expectations.
Open pagePrivacyPrivacy Policy
What information Bidra collects, how it is used, and how users can request updates or deletion.
Open pageRulesProhibited Items
Banned and restricted goods, unsafe listings, and enforcement outcomes for repeated breaches.
Open pageFeesFees and Payment Status
Current launch pricing, direct-payment responsibilities, and how optional paid tools are disclosed before purchase.
Open pageSupportDisputes and Support
How to raise transaction concerns and what support needs to review communication history.
Open pageSafetySafety Guidance
Practical local handover, messaging and reporting guidance for buyers and sellers in Australia.
Open pagePlatform-only role, user responsibility, marketplace risk
platform-only role, user responsibility, marketplace risk.
Bidra helps preserve transaction context but is not a refund decision-maker for user-to-user trades. Orders are sold-item records only.
Users remain responsible for payments, pickup, postage, handover, refunds, and trading decisions, including checking items, agreeing payment, coordinating pickup or postage, and managing handover risk.
agree payment, pickup, postage, refund, and handover details in Bidra Messages, including refund handling expectations.
Agree payment, pickup, postage, refund, and handover details in Bidra Messages. Disputes, refunds, item condition issues, and handover problems should keep relevant records in Bidra where possible.
Bidra may investigate reports, preserve audit records, and review moderation actions, report activity, and security events to identify unsafe handover patterns.
off-platform payment, refunds, pickup, postage, or handover arrangements are harder to review, and off-platform payment or refund arrangements are user responsibility.
Off-platform payment, refunds, pickup, postage, or handover arrangements are harder to review. Off-platform payment or refund arrangements are user responsibility, including arrangements moved to SMS, WhatsApp, or another app.
reports may be investigated when users preserve relevant records.
Each order is a sold-item record. Reports may be investigated, and users should preserve relevant records for payment, pickup, postage, refunds, and handover decisions.