Legal hub
Legal and policy information
The rules, privacy information, pricing and safety guidance that apply when using Bidra.
Last updated: 8 September 2026
Before you transact
Review legal obligations first, then confirm item condition, payment expectations and handover details in Messages before committing to Buy Now or an offer outcome.
Current model: free standard listings and no percentage seller fee. On Bidra Pay purchases, the buyer pays the item price plus disclosed payment-processing recovery and a fixed A$0.20 Bidra service fee; the seller receives the full listed item price. Cash pickup carries a 0% Bidra marketplace fee. Paid Featured remains optional at A$4.99 for 7 days.
This hub explains Bidra's platform-only role, data handling, marketplace risk, and the responsibilities that remain with buyers and sellers.
Terms of Use
Platform role, account obligations, listing responsibilities, offers and Buy Now expectations.
Open pagePrivacyPrivacy Policy
What information Bidra collects, how it is used, and how users can request updates or deletion.
Open pageRulesProhibited Items
Banned and restricted goods, unsafe listings, and enforcement outcomes for repeated breaches.
Open pageFeesFees and Payment Status
Current Marketplace fees, Bidra Pay, cash-pickup responsibilities, and optional paid tools.
Open pageSupportDisputes and Support
How to raise transaction concerns and what support needs to review communication history.
Open pageSafetySafety Guidance
Practical local handover, messaging and reporting guidance for buyers and sellers in Australia.
Open pageKeep the transaction clear
Before committingCheck the item, seller information, condition, price and handover method.
Keep recordsAgree payment, pickup, postage, refund and handover details in Bidra Messages.
Report concernsReports may be investigated when users preserve relevant records and explain what happened.