1. Start with the other user
If something goes wrong, contact the other user first and try to resolve it clearly and respectfully.
2. Keep records
Keep messages, listing details, photos and payment records. These help if a report or dispute needs review.
3. Report serious issues
Use Bidra reporting tools for scams, unsafe behaviour, prohibited items or policy breaches.
4. Platform role
Bidra can review platform activity and take account or listing action. Buyers and sellers remain responsible for payment, pickup and handover arrangements.