Privacy Policy

Bidra collects information that users provide directly, information created through marketplace activity, and limited technical data needed for service reliability and security.

This can include email address, profile details, suburb, state, postcode, and account verification state used for trust and safety controls.

Bidra stores listing text, images, offer activity and message records to support transaction context, moderation review and user support requests.

Reports, moderation events, and policy-related account actions may be recorded to detect misuse, enforce policy and protect users.

Bidra uses essential cookies and limited analytics to keep pages safe, stable and performant. Bidra does not sell personal data to third parties.

Information may be shared where required by law, to investigate safety issues, or with service providers supporting platform operations under suitable safeguards. Where Bidra enables an external AI moderation provider, relevant report, listing, message, order or account evidence may be processed to produce an advisory safety analysis. Automated recommendations do not make final enforcement, account-security, refund, payment or dispute decisions; authorised admins review the underlying evidence and remain responsible for action.

Bidra applies technical and operational controls to protect user data. No internet service can be guaranteed as fully risk-free, so users should also protect account credentials.

Users can request a copy of their data, ask for corrections, or request deletion where applicable. Requests should include enough detail for verification and safe processing.

For privacy requests or concerns, use the contact form and select the relevant issue type so support can route the request quickly.