Legal

Privacy Policy

How Bidra collects, uses and protects account and marketplace information, with practical pathways for data requests and support.

Last updated: 4 July 2026

Summary at a glance

Collection

Bidra collects account, listing and message information needed to operate marketplace features safely.

Use

Information is used for account access, moderation, support handling and platform reliability.

Control

Users can request data access, correction or deletion through the contact pathway.

Policy detail

1. What data Bidra collects

Bidra collects information that users provide directly, information created through marketplace activity, and limited technical data needed for service reliability and security.

2. Account and profile data

This can include email address, profile details, suburb, state, postcode, and account verification state used for trust and safety controls.

3. Listing and message data

Bidra stores listing text, images, offer activity and message records to support transaction context, moderation review and user support requests.

4. Safety and moderation data

Reports, moderation events, and policy-related account actions may be recorded to detect misuse, enforce policy and protect users.

5. Cookies and analytics

Bidra uses essential cookies and limited analytics to keep pages safe, stable and performant. Bidra does not sell personal data to third parties.

6. When information may be shared

Information may be shared where required by law, to investigate safety issues, or with service providers supporting platform operations under suitable safeguards.

7. Data security

Bidra applies technical and operational controls to protect user data. No internet service can be guaranteed as fully risk-free, so users should also protect account credentials.

8. Access, update and deletion requests

Users can request a copy of their data, ask for corrections, or request deletion where applicable. Requests should include enough detail for verification and safe processing.

9. Contact pathway

For privacy requests or concerns, use the contact form and select the relevant issue type so support can route the request quickly.