Account control
Delete your Bidra account
Bidra lets signed-in users permanently delete their account from inside the mobile app. If you cannot access your account, you can also submit a verified deletion request to Bidra support.
Delete from the Bidra app
- Sign in to Bidra.
- Open Account.
- Select Delete account.
- Enter your current password and type DELETE to confirm.
Deletion is permanent. Bidra removes the account identity, profile information, public listings and other personal data that is not required to be retained.
What may be retained
Bidra may retain limited anonymised transaction, payment, fraud-prevention, moderation and dispute records where needed for legal, accounting, security or marketplace-integrity purposes. Those retained records are not kept as an active user profile and cannot be used to restore the deleted account.
When deletion must wait
An unfinished order, open dispute or active featured-listing purchase must be resolved or cancelled first. This prevents deletion from removing access while another marketplace participant still has an unresolved obligation with the account.
Cannot access the app?
Submit a privacy request using the Bidra contact form. Use the email address associated with the account and write that you are requesting permanent account deletion. Bidra may need to verify account ownership before processing the request.